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Course Content

0 | Introduction 1 Topic
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Intro | Course description, usability and materials
1 | Purpose and field of application 6 Topics | 2 Activities
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1 | Introduction
1.1 | General information on ISO 19011
1.2 | Background
1.3 | Scope of application
1.4 | PDCA cycle in the application of ISO 19011
Unit 1 | Supporting information
1 | Purpose and field of application
Unit 1 | Assessment
2 | Normative References 1 Topic
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2 | Normative References
3 | Terms and definitions 1 Topic | 2 Activities
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3 | Terms and definitions
2 | Terms and definitions
Unit 3 | Assessment
4 | Principles of auditing 3 Topics | 2 Activities
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4 | Introduction
4 | Principles of auditing
Unit 4 | Supporting information
3 | Principles of auditing
Unit 4 | Assessment
5 | Managing an audit programme 9 Topics | 2 Activities
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5 | Introduction
5.1 | General
5.2 | Establishing audit programme objectives
5.3 | Determining and evaluating audit programme risks and opportunities
5.4 | Establishing the audit programme
5.5 | Implementing audit programme
5.6 | Monitoring audit programme
5.7 | Reviewing and improving audit programme
Unit 5 | Supporting information
4 | Managing an audit programme
Unit 5 | Assessment
6 | Conducting an audit 9 Topics | 2 Activities
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6 | Introduction
6.1 | General
6.2 | Initiating audit
6.3 | Preparing audit activities
6.4 | Conducting audit activities
6.5 | Preparing and distributing audit report
6.6 | Completing audit
6.7 | Conducting audit follow-up
Unit 6 | Supporting Information
5 | Conducting an audit
Unit 6 | Assessment
7 | Competence and evaluation of auditors 8 Topics | 2 Activities
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7 | Introduction
7.1 | General
7.2 | Determining auditor competence
7.3 | Establishing auditor evaluation criteria
7.4 | Selecting appropriate auditor evaluation method
7.5 | Conducting auditor evaluation
7.6 | Maintaining and improving auditor competence
Unit 7 | Supporting Information
6 | Competence and evaluations of auditors
Unit 7 | Assessment
Final considerations 2 Topics
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Conclusion | ISO 19011 Guidelines for auditing management systems
Home » Cursos » ISO 19011:2018 | Guidelines for auditing management systems

ISO 19011:2018 | Guidelines for auditing management systems

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Content designers: Valeria Sánchez, Carmen Valenzuela

Course presenters: Ana Belén, Stephanie Phillips

Develop, establish, and manage management system audit programmes and processes, aligned to the PDCA cycle, and based on the interpretation of ISO 19011:2018 guidelines.

Videos

Exercises and activities

Downloadable materials

Lists for evaluating compliance

Learning outcomes

  • Evaluate, verify and follow up the conformity and compliance with the requirements established by ISO standards, legal or regulatory requirements, customer and stakeholder requirements, and the organization’s own requirements.

 

  • Confirm the effectiveness of the implementation of management systems within organizations, regardless of their size or sector.

 

  • Identify the fundamental elements for conducting opening and closing audit meetings; for drafting audit findings; and for following up on the attention and closure of findings.

 

  • Determine and evaluate risks and opportunities of the audit programs; to prevent possible failures and ensure their effective execution and continuous improvement.
Benefits
  • Learn at your own pace.
  • 100 % Online.
  • Downloadable materials and supplementary information resources.
  • Electronic certificate posting the Global Standards seal, indicating  accredited competence, recognition and curricular value.

Course Syllabus

Free Video Lessons

General information on ISO 19011:2018

Background

Scope of application

Course Content

0 | Introduction 1 Topic
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Unit Content
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Intro | Course description, usability and materials
1 | Purpose and field of application 6 Topics | 2 Activities
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Unit Content
0% Complete 0/6 Steps
1 | Introduction
1.1 | General information on ISO 19011
1.2 | Background
1.3 | Scope of application
1.4 | PDCA cycle in the application of ISO 19011
Unit 1 | Supporting information
1 | Purpose and field of application
Unit 1 | Assessment
2 | Normative References 1 Topic
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Unit Content
0% Complete 0/1 Steps
2 | Normative References
3 | Terms and definitions 1 Topic | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
3 | Terms and definitions
2 | Terms and definitions
Unit 3 | Assessment
4 | Principles of auditing 3 Topics | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/3 Steps
4 | Introduction
4 | Principles of auditing
Unit 4 | Supporting information
3 | Principles of auditing
Unit 4 | Assessment
5 | Managing an audit programme 9 Topics | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/9 Steps
5 | Introduction
5.1 | General
5.2 | Establishing audit programme objectives
5.3 | Determining and evaluating audit programme risks and opportunities
5.4 | Establishing the audit programme
5.5 | Implementing audit programme
5.6 | Monitoring audit programme
5.7 | Reviewing and improving audit programme
Unit 5 | Supporting information
4 | Managing an audit programme
Unit 5 | Assessment
6 | Conducting an audit 9 Topics | 2 Activities
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Unit Content
0% Complete 0/9 Steps
6 | Introduction
6.1 | General
6.2 | Initiating audit
6.3 | Preparing audit activities
6.4 | Conducting audit activities
6.5 | Preparing and distributing audit report
6.6 | Completing audit
6.7 | Conducting audit follow-up
Unit 6 | Supporting Information
5 | Conducting an audit
Unit 6 | Assessment
7 | Competence and evaluation of auditors 8 Topics | 2 Activities
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Unit Content
0% Complete 0/8 Steps
7 | Introduction
7.1 | General
7.2 | Determining auditor competence
7.3 | Establishing auditor evaluation criteria
7.4 | Selecting appropriate auditor evaluation method
7.5 | Conducting auditor evaluation
7.6 | Maintaining and improving auditor competence
Unit 7 | Supporting Information
6 | Competence and evaluations of auditors
Unit 7 | Assessment
Final considerations 2 Topics
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Conclusion | ISO 19011 Guidelines for auditing management systems

All our materials are designed to help you identify critical issues and build effective implementation strategies from the very first module. The following selection of content will give you an overview of the course methodology and its applicability in your professional environment, allowing you to complement and reinforce your learning throughout the modules.

 

Click on the document names to download them for free.

 

Annex | Risk and opportunity assessment of an audit program.

Annex | Elements of an audit plan.

Annex | Checklist.

 

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  • Duración:14 hours
  • Type:Requirements & Principles
  • knowledge prerequisites:Experience in the implementation of management systems
  • Access1 Year
  • Certificate:Global Standards
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Course Content

0 | Introduction 1 Topic
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
Intro | Course description, usability and materials
1 | Purpose and field of application 6 Topics | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/6 Steps
1 | Introduction
1.1 | General information on ISO 19011
1.2 | Background
1.3 | Scope of application
1.4 | PDCA cycle in the application of ISO 19011
Unit 1 | Supporting information
1 | Purpose and field of application
Unit 1 | Assessment
2 | Normative References 1 Topic
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
2 | Normative References
3 | Terms and definitions 1 Topic | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/1 Steps
3 | Terms and definitions
2 | Terms and definitions
Unit 3 | Assessment
4 | Principles of auditing 3 Topics | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/3 Steps
4 | Introduction
4 | Principles of auditing
Unit 4 | Supporting information
3 | Principles of auditing
Unit 4 | Assessment
5 | Managing an audit programme 9 Topics | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/9 Steps
5 | Introduction
5.1 | General
5.2 | Establishing audit programme objectives
5.3 | Determining and evaluating audit programme risks and opportunities
5.4 | Establishing the audit programme
5.5 | Implementing audit programme
5.6 | Monitoring audit programme
5.7 | Reviewing and improving audit programme
Unit 5 | Supporting information
4 | Managing an audit programme
Unit 5 | Assessment
6 | Conducting an audit 9 Topics | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/9 Steps
6 | Introduction
6.1 | General
6.2 | Initiating audit
6.3 | Preparing audit activities
6.4 | Conducting audit activities
6.5 | Preparing and distributing audit report
6.6 | Completing audit
6.7 | Conducting audit follow-up
Unit 6 | Supporting Information
5 | Conducting an audit
Unit 6 | Assessment
7 | Competence and evaluation of auditors 8 Topics | 2 Activities
You don't currently have access to this content
Unit Content
0% Complete 0/8 Steps
7 | Introduction
7.1 | General
7.2 | Determining auditor competence
7.3 | Establishing auditor evaluation criteria
7.4 | Selecting appropriate auditor evaluation method
7.5 | Conducting auditor evaluation
7.6 | Maintaining and improving auditor competence
Unit 7 | Supporting Information
6 | Competence and evaluations of auditors
Unit 7 | Assessment
Final considerations 2 Topics
You don't currently have access to this content
Unit Content
0% Complete 0/2 Steps
You’re almost there! 🎉
Conclusion | ISO 19011 Guidelines for auditing management systems
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